Privacy Policy - Clubmall

🔐 Privacy Policy

Company: Clubmall Internet Private Limited

CIN: U72900RJ2020PTC072710

At Clubmall, we are committed to protecting your privacy and handling your personal data with full transparency and utmost responsibility. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or make a purchase from our website.

📋 Information We Collect

1. Personal Information

  • Full Name
  • Email Address
  • Contact Number
  • Shipping & Billing Address
  • Payment Information (processed securely via third-party gateways)

2. Technical & Device Data

  • IP Address
  • Browser Type & Version
  • Operating System
  • Referring URL
  • Date and time of access

3. Cookies and Tracking

We use cookies to:

  • Enhance website experience
  • Maintain cart sessions
  • Track analytics
  • Show relevant product recommendations

🔧 You can disable cookies via your browser settings, but certain functionalities may be limited.

🛍 How We Use Your Information

Your information is used to:

  • Process orders and payments securely
  • Deliver your products efficiently
  • Send transactional emails and shipping alerts
  • Personalize your shopping experience
  • Analyze website performance (via tools like Google Analytics)
  • Improve products, services, and support
  • Prevent fraudulent transactions and secure user data

🤝 Data Sharing & Disclosure

We never sell or rent your personal data. We only share data with:

  • Trusted courier and logistics partners for delivery
  • Payment gateways (Razorpay, Paytm, etc.) for secure processing
  • Compliance authorities if required by law (e.g., fraud detection, court orders)
  • Third-party tools (like email services, analytics) under strict data privacy controls

🧊 Data Storage & Security

  • All sensitive information is SSL encrypted
  • Data is stored on secure servers hosted in India
  • Only authorized personnel have access under controlled protocols

👶 Children's Privacy

  • Our platform is intended for users above 18 years of age.
  • We do not knowingly collect data from children.

🔄 Data Retention

We retain user information:

  • As long as your account is active
  • For record-keeping as per Indian taxation laws
  • Until you request deletion (unless legal obligations apply)

❌ Your Rights

You have the right to:

  • Access your data
  • Request corrections
  • Delete your account or data
  • Opt-out of promotional emails

📧 To exercise your rights, contact us at support@clubmall.in

🌐 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies individually.

✏️ Changes to this Policy

This Privacy Policy may be updated from time to time. Changes will be posted on this page with an updated effective date.

📞 Contact Us

  • 📧 Email: support@clubmall.in
  • 📞 Phone: +91 9358121811
  • 📨 Grievance Officer: rajesh@clubmall.in
  • 🏢 Clubmall Internet Private Limited
  • 📍 78 Govindam Green City, Kalwar Road, Jaipur – 302012

We value your trust and work hard to keep your data safe.

Clubmall – Your Privacy. Our Priority